Privacy Policy

In compliance with the provisions of Regulation (EU) 2016/679 (GDPR), Organic Law 3/2018, on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD), and other applicable regulations, users of the website www.sotomare.com are informed about the personal data protection policy.

1. Data controller

• Owner: Laboratorios Lanxo S.L.

• CIF: B13947601

• Address: Calle Marconi, 5, 29680, Estepona, Malaga

• Email: clientes@sotomare.com

2. Purpose of processing

The personal data collected through the forms on the website are processed for the following purposes:

• Management of customers and web users.

• Provision of services, administrative management and customer service.

• Order management, invoicing and collections.

• Sending commercial communications about our products and news, provided that the user has given their consent.

3. Categories of data processed

• Identification data (name, surname, DNI/NIF).

• Contact details (address, telephone, email).

• Bank details (for the management of payments and returns).

4. Standing

The legal basis for the processing of data is the user’s consent, the performance of a contract or the implementation of pre-contractual measures, as well as compliance with legal obligations.

5. Data recipients

The data may be communicated to:

• Courier and logistics companies.

• Marketing Services.

• Accounting and tax advice.

•Banks.

• IT service providers.

No international data transfers are planned.

6. Retention period

Personal data will be kept for the time necessary to fulfil the purpose for which they were collected and, in any case, for a period of 5 years from the end of the contractual relationship, unless there is a legal obligation to retain them for a longer period.

7. Security measures

Laboratorios Lanxo S.L. applies appropriate technical and organisational measures to guarantee the security, confidentiality and integrity of personal data, including restricted access, encryption and backups.

8. User Rights

The user may exercise at any time the rights of access, rectification, deletion, opposition, limitation of processing and portability of their data, by sending a written request to the postal address or email address, attaching a copy of their ID card or equivalent document.

The user may withdraw their consent at any time, without affecting the lawfulness of the processing carried out previously.

You also have the right to file a complaint with the Spanish Data Protection Agency (www.aepd.es) if you consider that your rights have been violated.

9. Modification of the privacy policy

Laboratorios Lanxo S.L. reserves the right to modify this privacy policy to adapt it to new legislation or jurisprudence. In this case, the changes will be announced on this page in good time.

10. Contact

For any queries regarding the processing of your personal data, you can contact clientes@sotomare.com